Billing History

Billing History #

Invoices and billing data for each month are available in this section of the enterprise portal.

Billing entries for each period are listed with the following details:

Item Description
Period The date that the billing period relates to.
Invoice Number The unique invoice number.
Type The type of invoice; Periodic or Ad hoc
Downloads Links to download the Invoice PDF and Invoice Data

Example billing

Invoice Types #

There are two types of invoice that will appear in the billing history section:

  • Periodic - a monthly invoice
  • Ad hoc - Any additional non-standard invoices. These may be for additional services (such as Branding Charges) or credits.

Downloads #

Each invoice is available in three formats:

  • PDF - A Document summarizing the Invoice with an additional reseller summary
  • JSON Data - A JSON data download of all invoiced items (including reseller and end customer information) with additional summary entries
  • CSV Data - A CSV data download of all invoiced items (including reseller and end customer information)

The data download includes detailed information about each license used for each user of each customer. These individual line items can be used to see exactly what is being billed for and can be used to import data into 3rd party systems for onward billing.

Information Circle info
Your own reseller reference number can be added to invoices and billing data. This is configurable under each reseller account record.
Document note
Billing information is also available through the REST API.